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Bias and Defense Mechanisms: Theory and Practice
Challenging the way individuals define themselves triggers their psychological defense mechanisms. Denial is probably the most famous defense mechanism, but there are forty-seven others, all of which serve a common goal: to shield us from shame and blame.
Channeling Emotions Toward Constructive Outcomes: Theory and Practice
Reality is not objective, we build it for ourselves. We do this as individuals and as people groups. The good news is that since we constructed it -- we can deconstruct it and then construct it in a new direction. To do this we need to understand our emotional landscape, name our feelings, and then choose to channel them toward a constructive outcome.